Contact Us
Consumer Hotline
800-927-4357 (HELP)
800-482-4833 (TTY)
- Need to chat online, or file a complaint? Start with our Consumer Help Page
- E-mail general question or concerns?
- Agents, Broker or Insurance Company Information
Information for Agents & Brokers
Direct matters regarding insurance licensing and education to:
Licensing hotline 800-967-9331
E-mail Inquiries
Report Suspected Fraud
For complaints or disputes involving your insurance company, please contact Consumer Services to ensure the quickest response.
If you believe you are a victim of insurance fraud, or have information concerning suspected insurance fraud please contact our Fraud Division.
Report Suspected Fraud
Questions? Contact:
- Enforcement Branch HQ Reporting Services fraud@insurance.ca.gov
- Main line: 916-854-5760
- Fraud Division Regional Offices.
Information for Reporters
- Contact our Communications and Press Relations Branch
- Visit our News Overview Page.
- E-mail: CDI Press Relations
Communications & Press Relations Branch
California Department of Insurance
300 Capitol Mall, Suite 1700
Sacramento, CA 95814
916-492-3566
916-445-5276 FAX
Contact the Ombudsman
The Ombudsman is responsible for ensuring that complaints about the Department staff or actions receive full and impartial review.
California Department of Insurance
Office of the Ombudsman
300 Capitol Mall, Suite 1600
Sacramento, CA 95814
Phone: 916-492-3545
Web Services
For website-related technical problems, please contact our Webmaster. For insurance-related questions or disputes, please contact Consumer Services.
CDI Headquarters Offices
Los Angeles Office
300 South Spring Street, 14th Floor
Los Angeles, CA 90013
Main line: 213-346-6464
Sacramento Office
300 Capitol Mall, 17th Floor
Sacramento, CA 95814
Main line: 916-492-3500
Oakland Office
1901 Harrison Street, 6th Floor
Oakland, CA 94612
Main line: 415-538-4500
Contact the Commissioner
Public Records Act Requests
Those requesting information related to the Public Records Act should direct correspondence to the Legal Division.
Guidelines for Accessing Public Records
California Department of Insurance,
Legal Division
Government Law Bureau
300 Capitol Mall, Suite 1700
Do Business In California
Companies wishing to do business in California and existing companies seeking approval of corporate transactions should direct correspondence to the Corporate Affairs Bureau. We recommend you contact the department with any questions prior to submitting your application.
If you have any questions about our admission process, please contact us by mailing your questions to:
California Department of Insurance
Corporate Affairs Bureau
1901 Harrison Street, 6th Floor
Oakland, CA 94612
Or, e-mail the Corporate and Regulatory Affairs Branch: CAB-SF-Intake.
Service of Court Fiings
For information about Service of Court Filings and Guidelines for Service of Process
Questions? E-mail the Custodian of Records
