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CA Department of Insurance
CA Department of Insurance
CA Department of Insurance

Contact Us

Consumer Hotline

800-927-4357 (HELP)
800-482-4833 (TTY)

  • Need to chat online, or file a complaint? Start with our Consumer Help Page
  • E-mail general question or concerns?
  • Agents, Broker or Insurance Company Information

Information for Agents & Brokers

Direct matters regarding insurance licensing and education to:

Licensing hotline 800-967-9331
E-mail Inquiries

Report Suspected Fraud

If you believe you are a victim of insurance fraud, or have information concerning suspected insurance fraud please contact our Fraud Division.

Report Suspected Fraud

Questions? Contact:

Information for Reporters

Communications & Press Relations Branch
California Department of Insurance
300 Capitol Mall, Suite 1700
Sacramento, CA 95814

916-445-5276 FAX

Contact the Ombudsman

The Ombudsman's primary function is to ensure the Department provides the highest level of customer service to our consumers, insurers, agents, brokers, and public officials. The Ombudsman is responsible for ensuring that complaints about the Department staff or actions receive full and impartial review.

California Department of Insurance 
Office of the Ombudsman 
300 Capitol Mall, Suite 1600
Sacramento, CA 95814

Phone: 916-492-3545

E-mail the Ombudsman

Web Services

For technical questions or problems regarding this website, please contact our Webmaster.

Web Services

Need Help with Insuance? Contact us picture of hotline team members

CDI Headquarters Offices

Los Angeles Office

300 South Spring Street, 14th Floor
Los Angeles, CA 90013

Main line: 213-346-6464

Sacramento Office

300 Capitol Mall, 17th Floor
Sacramento, CA 95814

Main line: 916-492-3500

Oakland Office

1901 Harrison Street, 6th Floor
Oakland, CA 94162

Main line: 415-538-4500

Contact the Commissioner

calendar iconSchedule a meeting or request the Commissioner's participation at an upcoming event. Please click the green scheduling icon below to visit CDI's interactive scheduling contact page.

Public Records Act Requests

Those requesting information related to the Public Records Act should direct correspondence to the Legal Division. 
Guidelines for Accessing Public Records

California Department of Insurance,
Legal Division
Government Law Bureau
300 Capitol Mall, Suite 1700

Custodian of Records

 Do Business In California

Companies wishing to do business in California and existing companies seeking approval of corporate transactions should direct correspondence to the Corporate Affairs Bureau. We recommend you contact the department with any questions prior to submitting your application.

If you have any questions about our admission process, please contact us by mailing your questions to:

California Department of Insurance
Corporate Affairs Bureau
1901 Harrison Street, 6th Floor
Oakland, CA 94612

Or, e-mail the Corporate and Regulatory Affairs Branch: CAB-SF-Intake.

Service of Court Fiings

For information about Service of Court Filings and Guidelines for Service of Process

Questions? E-mail the Custodian of Records


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