Guide to Auto service contracts

21 Obtain and Read a Copy of the Repair Agreement Before You Buy 1. Do not be rushed into buying a VSC. VSCs are long and complicated; before you buy one you need to take ample time to carefully read it to ensure it complies with the law and gives you the coverage you want. Pay special attention to the exclusions. 2. Get a copy of the actual VSC you are thinking of buying, not merely a brochure or summary, and take as much time as you need to read it before you buy. Make sure you understand what is covered and what is excluded, and who the obligor is. 3. Confirm that the VSC contains the name and address of a backup insurance company (or confirm with the CDI that the VSC is exempt from the backup insurance requirement). 4. You will probably pay thousands of dollars for a VSC. All you get in exchange is a piece of paper. You need to confirm with your own eyes what the paper says; you cannot rely on what the dealer tells you it says, or a brochure that summarizes the VSC. Brochures usually emphasize what is covered, and may not thoroughly describe what is not covered. 5. If you decide to buy a VSC, do so only if you can take the actual contract with you when you leave the dealership. 6. After you get home with your new VSC, read it again, paying special attention to the exclusions. If you decide you don’t want the VSC after all, you may cancel within 30 or 60 days and get a full or partial refund. (See the “May I Cancel a VSC?” section of this Guide.) Where to Buy, How to Buy and How Much to Pay