Skip to Main Content
Contact Us Search
CA Department of Insurance
CA Department of Insurance
CA Department of Insurance

Mendocino Complex Fire officially 100 percent contained

News: 2018 Press Release

For Release: September 19, 2018
Media Calls Only: 916-492-3566
Email Inquiries:

Mendocino Complex Fire officially 100 percent contained
Commissioner warns survivors about scams and urges all to review insurance coverage

LAKE COUNTY, Calif. — Officials have announced that the Mendocino Complex Fire,the largest wildfire in California's history, is 100 percent contained. The blaze burned a combined 459,123 acres, destroyed 280 structures including 157 residences, killed one firefighter and injured four others. Insurance Commissioner Dave Jones announced earlier this month that so far, these fires have resulted in over $56 million in insured losses.

The California Department of Insurance provided assistance and guidance to over 115 wildfire survivors at the Local Assistance Centers. As with previous disasters, department staff members were on-site providing information about claim processes and guiding consumers to appropriate disaster recovery resources.

Commissioner Jones reminds consumers to be on guard against unscrupulous vendors and contractors that may attempt to take advantage of fire survivors with scams. Do not sign contracts or give a public adjuster or contractor money without first confirming they are properly licensed and their license is in good standing. 

"Unfortunately, disasters can bring out the worst in some people," said Jones. "I have a skilled enforcement team focused on tracking down and arresting rip-off artists that take advantage of homeowners who have already suffered so much." 

The department's enforcement team works closely with other regulatory agencies, including the Contractors State License Board, the Employment Development Department and the DMV to make sure public adjusters, contractors, and service vendors are following the laws and regulations in place to protect consumers. 

Jones also urges wildfire survivors to review their insurance policies for additional living expense coverage, such as food and housing costs, furniture rental, relocation, storage, and extra transportation expenses. 

Consumers who need assistance with their claim or have questions may contact the Department of Insurance Consumer Hotline at 800-927-4357 or visit the department's website for tips and advice. Residents in the affected areas are also urged to report any suspicious activity to the department's Consumer Hotline.

# # #

Media Notes:

Led by Insurance Commissioner Ricardo Lara, the California Department of Insurance is the consumer protection agency for the nation's largest insurance marketplace and safeguards all of the state’s consumers by fairly regulating the insurance industry. Under the Commissioner’s direction, the Department uses its authority to protect Californians from insurance rates that are excessive, inadequate, or unfairly discriminatory, oversee insurer solvency to pay claims, set standards for agents and broker licensing, perform market conduct reviews of insurance companies, resolve consumer complaints, and investigate and prosecute insurance fraud. Consumers are urged to call 1-800-927-4357 with any questions or contact us at via webform or online chat. Non-media inquiries should be directed to the Consumer Hotline at 800-927-4357. Teletypewriter (TTY), please dial 800-482-4833.

Google Translate