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CA Department of Insurance
CA Department of Insurance
CA Department of Insurance

Local Assistance Center Available for Residents Impacted by the TCU September Lightning Complex Fire

031924 CA Consumer Alert

September 10, 2025 - The California Department of Insurance (CDI) is joining state and local partners to support residents affected by the TCU September Lightning Complex Fire. CDI Insurance Experts will be available to help you navigate your insurance claims.

Local Assistance Center Details
Mother Lode Fairgrounds
220 Southgate Dr, Sonora, CA 95370

Saturday, September 13 & Sunday, September 14
9:00 a.m. – 7:00 p.m.

State Agencies on Site

  • California Department of Insurance (CDI)
  • Department of Motor Vehicles (DMV)
  • Employment Development Department (EDD)
  • Franchise Tax Board (FTB)
  • Contractors State License Board (CSLB)
  • California Department of Public Health (CDPH) – Vital Records
  • California Department of Veterans Affairs (CalVet)
  • California Department of Housing and Community Development (HCD)

The California Department of Insurance encourages wildfire survivors to bring any insurance documents they have to help staff provide direct assistance. For additional wildfire insurance resources, visit: www.insurance.ca.gov



Led by Insurance Commissioner Ricardo Lara, the California Department of Insurance is the consumer protection agency for the nation's largest insurance marketplace and safeguards all of the state’s consumers by fairly regulating the insurance industry. Under the Commissioner’s direction, the Department uses its authority to protect Californians from insurance rates that are excessive, inadequate, or unfairly discriminatory, oversee insurer solvency to pay claims, set standards for agents and broker licensing, perform market conduct reviews of insurance companies, resolve consumer complaints, and investigate and prosecute insurance fraud. Consumers are urged to call 1-800-927-4357 with any questions or contact us at www.insurance.ca.gov via webform or online chat. Non-media inquiries should be directed to the Consumer Hotline at 800-927-4357. Teletypewriter (TTY), please dial 800-482-4833.

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