Advisory: Commissioner tours Mendocino Complex burn area and meets with survivors

CDI consumer services team on hand at local assistance center to help wildfire survivors

LUCERNE, Calif. — Commissioner Jones will visit the wildfire areas affected by the Mendocino Complex Fire and meet with fire survivors and insurers working to expedite claims at the Local Assistance Center where he has deployed the department's consumer services experts to assist survivors.

Jones declared an emergency situation, which allows insurers to use qualified out-of-state adjusters who work under the insurance company's California license. Jones also issued two notices to speed recovery efforts including one to expedite claims and a second to instruct insurers to make sure claims adjusters are properly trained on California law. Jones is available for interviews during his visit.

WHO: California Insurance Commissioner Dave Jones

WHEN & WHERE:  Thursday August 16, 2018
10 a.m. Mendocino Complex Fire LAC
3985 Country Club Drive
Lucerne, CA 95458

12:15 p.m. Media avail in front of LAC

1 p.m. Tour Clearlake Oaks burn area
3800 block of Spring Valley Road past the Quail Trail Intersection
Clearlake Oaks 95423
 

Media Notes:

• The Local Assistance Center will be through August 17. Hours are 10 a.m. to 7 p.m.
• Top Ten Tips on Wildfire Claimants
• Additional wildfire resources