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CA Department of Insurance

Procedural Information, Policy Approval

The following information pertains to all filings submitted to the Policy Approval Bureau. "IC" indicates citations to the Insurance Code. "CCR" indicates citations to the California Code of Regulations

1) Filing (10 CCR 2206)

Information regarding filing requirements can be found at 10 CCR §§ 2200 through 2218.10.

Please address submissions of documents described in subdivisions (1) through (11) of 10 CCR §§ 2202(a), except for subdivision (4)(C); and filings made under IC 10506 and/or 10 CCR 2534 to:

California Department of Insurance
Policy Approval Bureau
45 Fremont Street
San Francisco CA 94105

Please address submissions of documents described in subdivisions (4)(C), (12) and (13) of 10 CCR § 2202(a) to:

California Department of Insurance
Office of the Chief Actuary
300 South Spring Street
Los Angeles CA 90013

As an alternative to paper form submission, submitted to the Policy Approval Bureau or the Actuarial Office may be submitted through SERFF, the System for Electronic Rate and Form Filing of the National Association of Insurance Commissioners

Please address submissions of documents described in subdivisions (14) through (16) of 10 CCR § 2202(a) to:

California Department of Insurance
Corporate Affairs Bureau
45 Fremont Street
San Francisco CA 94105

2) Information regarding file assignment and review

After your submission is received and processed, the company contact person identified in the filing will be sent an e-mail from "tsunami@teale.ca.gov." This e-mail is generated automatically by our file assignment system, and contains information regarding the file number and the CDI attorney assigned to review the file. You may want to ensure that your company's spam filter will not reject emails from "tsunami@teale.ca.gov."

Filings are ordinarily reviewed in the order submitted. Typically, you will not be contacted by the reviewer until your file is reviewed. If you have a business reason why your filing requires expedited review, please present that reason to the assigned reviewer for consideration. However, please note, an expedited review will be given only upon the showing of extraordinary circumstances. Please contact the assigned attorney if you have questions regarding the filing. Please provide the CDI file number for the filing when contacting the department. If you are unable to contact the assigned staff attorney, contact Mansour Salahu-Din, Assistant Chief Counsel, Policy Approval Bureau.

3) File Authorization or Disapproval

If your paper submission is approved, you will receive a copy of the California Document Submission Formset ("DSF") (10 CCR § 2216) indicating authorization or acknowledgement. The DSF is your proof of approval/acknowledgment. An explanation of the codes used on the DSF can be found at 10 CCR § 2217.

For submissions through SERFF, the notation in the "SERFF Status" and "State Status" fields are your proof of approval /acknowledgment. You will receive a printed DSF for fee billing purposes.

If you receive a communication from the reviewing attorney regarding a deficiency with the submission, or disapproving the submission, or approval or acknowledgment letter or receipt, your prompt response will speed the subsequent review of your submission. Please note that disapproved filings that have not been resubmitted for further processing within six months of disapproval are deemed to have been withdrawn (10 CCR §2217(h)). With your re-submission, please red-line or highlight changes or otherwise mark new drafts to show changes from the original submittals to speed follow-up review. For paper resubmissions, please also include one complete, unmarked set of documents (even those to which no changes have been made) to be retained in the approved file. This will help ensure your documents are included completely and correctly in the permanent record. Pursuant to 10 CCR 2206(a), please address your resubmission to "Policy Approval Bureau-24th Floor", as opposed to the reviewing attorney directly. This will speed internal handling of the documents and result in faster processing of your submission. Resubmissions for SERFF filings may be made through the SERFF system.

If, after contacting the assigned reviewing attorney, you have unresolved concerns regarding a disapproved filing, contact Mansour Salahu-Din, Assistant Chief Counsel, Policy Approval Bureau.

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