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CA Department of Insurance
CA Department of Insurance
CA Department of Insurance

Voice Mail Instructions

Interactive Voice Response System (IVR) (800) 967-9331.

  • Questions regarding insurance producer licensing or renewal information - say or press 1 to speak to a live agent. 
  • Questions regarding Bail licensing - say or press 2 to leave a voicemail for a call back approximate time of the next business day. 
  • Questions regarding Adjuster licensing - say or press 3 leave a voicemail for a call back approximate time of the next business day.
  • Questions regarding business entity licensing - say or press 4 leave a voicemail for a call back approximate time of the next business day.

To file a complaint against an insurance company or agent - please hang up and call 800-927-4357.

If you have any questions about this form or the license information you retrieved, please see the most frequently asked questions in our License Questions and Answers section. If you need further assistance, please call CDI's Licensing Hotline at (800) 967-9331. The Licensing Hotline is available Monday through Friday, 8:00 a.m. to 4:45 p.m., excluding State Holidays. You may also send an e-mail to Producer Licensing Bureau. Please be sure to include your name, telephone number, license number and e-mail address in all correspondence with the CDI.

 

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