Fair Claims Settlement Practices Regulations
California Code of Regulations
Title 10, Chapter 5
Subchapter 7.5
(Approved by OAL and Filed with Secretary of State 12/31/12. Per 2695.14: Compliance Date: 3/30/13)
| Section Number | Section Title |
|---|---|
| Section 2695.1 | Preamble |
| Section 2695.2 | Definitions |
| Section 2695.3 | File and Record Documentation |
| Section 2695.4 | Representation of Policy Provisions and Benefits |
| Section 2695.5 | Duties Upon Receipt of Communications |
| Section 2695.6 | Training and Certification |
| Section 2695.7 | Standards for Prompt, Fair and Equitable Settlements |
| Section 2695.8 | Additional Standards Applicable to Automobile Insurance |
| Section 2695.81 | The Standardized Auto Body Repair Labor Rate Survey |
| Section 2695.82 | Questionnaire for the Standardized Labor Rate Survey |
| Section 2695.85 | Auto Body Repair Consumer Bill of Rights |
| Section 2695.9 | Additional Standards Applicable to First Party Residential and Commercial Property Insurance Policies |
| Section 2695.10 | Additional Standards Applicable to Surety Insurance |
| Section 2695.11 | Additional Standards Applicable to Life and Disability Insurance Claims |
| Section 2695.12 | Penalties |
| Section 2695.13 | Severability |
| Section 2695.14 | Compliance Date |
