CDI's Vision, Mission, Values, and Goals
Vision
Innovative Insurance Protection for All Californians.
Mission
We protect all Californians by regulating the insurance industry to ensure a competitive and sustainable market, investigating fraud, and advocating for consumers through awareness, public policy, innovation, and service.
Values
As public servants, we value:
- Integrity - We operate ethically and honestly, treating all with dignity and respect.
- Resiliency - We are committed to fulfilling our mission, advancing our goals, maintaining expertise, and being responsive to Californians in the face of new and evolving challenges.
- Accountability - We are empowered to openly communicate, to be transparent, and take responsibility for our actions.
- Adaptability - We promote a culture of creativity and problem-solving by valuing new ideas, processes, and technologies to further serve Californians and their needs.
- Teamwork - We foster a diverse and inclusive environment to lead, support, motivate, and achieve.
Goals
CDI will meet its mission by working toward five strategic goals:
- Consumer Protection: Ensure the protection of California consumers through outreach and education, responsiveness, industry regulation, fraud prevention, and investigation.
- Workforce Strength: Promote a diverse, forward-looking, engaged, and supportive workforce culture throughout our team.
- Operational Efficiency: Enhance and improve access to a standardized, resilient, and collaborative-focused administrative operations management system.
- Fiscal Stewardship: Responsibly manage our public resources with integrity and accountability while ensuring flexibility to address unforeseen impacts, emerging issues, and new priorities.
- Effective Leadership: Serve as a leader of insurance protection by providing expertise and proactively identifying and addressing emerging challenges and trending issues.
Strategic Plan
Explore our full plan at CDI's Strategic Plan 2024-2027
