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CA Department of Insurance
CA Department of Insurance
CA Department of Insurance

CDI's Vision, Mission, Values, and Goals


Insurance Protection for All Californians.


We protect all Californians by fairly regulating the insurance industry to ensure a competitive and sustainable market, investigating fraud, and advocating for change through awareness, public policy, and service.


As public servants, we value:

• Integrity - We operate ethically and honestly, treating all with dignity and respect.

• Dedication - We are committed to fulfilling our mission, advancing our goals, maintaining expertise, and being responsive to Californians.

• Accountability - We are empowered to openly communicate, consistently engage in our work, and take responsibility for our actions.

• Adaptability - We promote a culture of creativity and problem-solving by valuing new ideas, processes, and technologies to further serve Californians and their needs.

• Teamwork - We foster a diverse and inclusive environment to lead, support, motivate, and achieve.


CDI will meet its mission by working toward four long-term strategic goals:

1. Consumer Protection: Empower Californians through education, advocacy, service, regulation, and fraud protection.

2. Workforce Development: Engage and develop employees to maintain a highly-skilled and diverse workforce.

3. Operational Efficiency: Modernize operations for optimal performance and risk management.

4. Fiscal Responsibility: Responsibly manage and optimize Department resources and utilize them to further priorities.


Strategic Plan

Explore our full plan at CDI's Strategic Plan 2021-2023.

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