Advisory: Insurance commissioner meeting with wildfire victims in Napa and Sonoma
News: 2017 Press Release
NAPA/SONOMA, Calif. — Insurance Commissioner Dave Jones is visiting local assistance centers in Napaand Sonoma to meet with wildfire victims and insurers working to expedite claims. Commissioner Jones declared an emergency situation, which allows insurers to expand their claims adjuster workforce by using out of state claims adjusters in order to respond more quickly to policyholder needs. Jones also obtained agreements from many of the largest insurers to expedite claims and offer flexibility with deadlines and documentation typically required for claim settlement.
WHO: California Insurance Commissioner Dave Jones
WHEN & WHERE: Tuesday, October 17, 2017
5:30 p.m. - Napa Local Assistance Center
2751 Napa Valley Corporate Drive, Building A
Napa, CA 94559
6:30 p.m. – Sonoma Local Assistance Center
The Hanna Boys Center
17000 Arnold Drive
Sonoma CA 95476
# # #
Policyholders should contact their insurance company and insurance agent to begin the claims process. They may also contact the Department of Insurance Consumer hotline at 800-927-4357 to seek assistance or visit the Departments website for tips and advice.
Led by Insurance Commissioner Ricardo Lara, the California Department of Insurance is the consumer protection agency for the nation's largest insurance marketplace and safeguards all of the state’s consumers by fairly regulating the insurance industry. Under the Commissioner’s direction, the Department uses its authority to protect Californians from insurance rates that are excessive, inadequate, or unfairly discriminatory, oversee insurer solvency to pay claims, set standards for agents and broker licensing, perform market conduct reviews of insurance companies, resolve consumer complaints, and investigate and prosecute insurance fraud. Consumers are urged to call 1-800-927-4357 with any questions or contact us at www.insurance.ca.gov via webform or online chat. Non-media inquiries should be directed to the Consumer Hotline at 800-927-4357. Teletypewriter (TTY), please dial 800-482-4833.