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Advisory: Insurance commissioner meeting with wildfire victims in Napa and Sonoma

News: 2017 Press Release

For Release: October 17, 2017
Media Calls Only: 916-492-3566
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Advisory: Insurance commissioner meeting with wildfire victims in Napa and Sonoma
Commissioner took steps to expand insurer claim adjuster capacity and speed claim handling

NAPA/SONOMA, Calif. — Insurance Commissioner Dave Jones is visiting local assistance centers in Napaand Sonoma to meet with wildfire victims and insurers working to expedite claims. Commissioner Jones declared an emergency situation, which allows insurers to expand their claims adjuster workforce by using out of state claims adjusters in order to respond more quickly to policyholder needs. Jones also obtained agreements from many of the largest insurers to expedite claims and offer flexibility with deadlines and documentation typically required for claim settlement.

WHO:               California Insurance Commissioner Dave Jones

WHEN & WHERE: Tuesday, October 17, 2017
                             5:30 p.m. - Napa Local Assistance Center 
                         2751 Napa Valley Corporate Drive, Building A
                         Napa, CA 94559

                            6:30 p.m. – Sonoma Local Assistance Center
                              The Hanna Boys Center
                              17000 Arnold Drive
                              Sonoma CA 95476             

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Media Notes:

Led by Insurance Commissioner Ricardo Lara, the California Department of Insurance is the consumer protection agency for the nation's largest insurance marketplace and safeguards all of the state’s consumers by fairly regulating the insurance industry. Under the Commissioner’s direction, the Department uses its authority to protect Californians from insurance rates that are excessive, inadequate, or unfairly discriminatory, oversee insurer solvency to pay claims, set standards for agents and broker licensing, perform market conduct reviews of insurance companies, resolve consumer complaints, and investigate and prosecute insurance fraud. Consumers are urged to call 1-800-927-4357 with any questions or contact us at via webform or online chat. Non-media inquiries should be directed to the Consumer Hotline at 800-927-4357. Teletypewriter (TTY), please dial 800-482-4833.

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