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CA Department of Insurance
CA Department of Insurance
CA Department of Insurance

Encino insurance agent arraigned for grand theft after allegedly leaving client’s business uninsured

News: 2023 Press Release

For Release: November 3, 2023
Media Calls Only: 916-492-3566
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Encino insurance agent arraigned for grand theft after allegedly leaving client’s business uninsured

LOS ANGELES — Licensed insurance agent Vlada Cruz, 40, of Encino, was arraigned today on two felony counts of grand theft after a California Department of Insurance investigation found she allegedly stole over $37,000 in insurance premiums, leaving her client’s business uninsured.

The investigation began after the Department received a complaint from one of Cruz’ clients alleging that Cruz failed to forward their collected insurance premium to the insurance carrier during 2020 and 2021. Cruz’ actions resulted the client losing over $37,000, and left the client’s business without insurance coverage for two years.

The evidence obtained during the investigation found that Cruz intentionally embezzled two policy premium payments over two years, totaling $37,362. Cruz also issued fraudulent policy documents to her client, in order to deceive the client into believing they were properly insured. 

The Department is taking action against Cruz’ license. This case is being prosecuted by the Los Angeles County District Attorney’s Office.

The Department of Insurance investigates suspected insurance fraud and misconduct affecting California consumers. Anyone who suspects they are a victim can contact the Department at 800-927-4357 or online.

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Led by Insurance Commissioner Ricardo Lara, the California Department of Insurance is the consumer protection agency for the nation's largest insurance marketplace and safeguards all of the state’s consumers by fairly regulating the insurance industry. Under the Commissioner’s direction, the Department uses its authority to protect Californians from insurance rates that are excessive, inadequate, or unfairly discriminatory, oversee insurer solvency to pay claims, set standards for agents and broker licensing, perform market conduct reviews of insurance companies, resolve consumer complaints, and investigate and prosecute insurance fraud. Consumers are urged to call 1-800-927-4357 with any questions or contact us at via webform or online chat. Non-media inquiries should be directed to the Consumer Hotline at 800-927-4357. Teletypewriter (TTY), please dial 800-482-4833.

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