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CA Department of Insurance
CA Department of Insurance
CA Department of Insurance

Insurance License Exam Info

Examination Scheduling Service

PSI Services, LLC, a California-based company providing state-based regulatory licensure services, handles the scheduling of examinations for individuals licensed by the California Department of Insurance's (CDI) Producer Licensing Bureau. Instructions for scheduling examinations are posted on PSI's Examination Scheduling Service. Individuals may schedule their examinations with PSI either online or by telephone.

PSI provides additional examination sites and other test development services for CDI. Specifically, individuals have more choices on the location and times for taking their examinations. To complement the CDI examination site in Los Angeles, PSI offers 20 additional sites statewide where individuals may take their qualifying license examination and obtain the required fingerprints.

There is a $43 convenience fee to take an examination at the PSI locations. All PSI locations have free parking and are available for Saturday examinations in addition to Monday through Friday. Some PSI sites also have evening hours. Information about these additional locations is available on PSI's Examination Scheduling Service at the time that individuals are in the process of scheduling their examination.

Remote Online Proctored License Examinations

CDI's license examination vendor, PSI, also provides license applicants who are required to take a license examination with the option to take a remote online proctored license examination (remote testing) for all insurance licensing examinations.

The remote testing is proctored by PSI, through PSI’s BridgeTM technology. The PSI BridgeTM platform provides secure and flexible remote proctoring services. CDI will continue to partner with PSI to maintain the integrity and security of the examination process. If you have any questions, please review CDI's Remote Proctored Licensing Examination Frequently Asked Questions.

There is a $43 convenience fee to take the remote test. This fee is in addition to the California Department of Insurance's license examination fee.

Additional Links

If you have examination scheduling questions, please call PSI at (833) 518-7456 to speak with a Consumer Service Representative Monday through Friday between 4:30 a.m. and 7:00 p.m. and Saturday, between 8:00 a.m. and 2:00 p.m., Pacific Time.

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