Frequently Asked Questions
This page is intended to address the questions you may have regarding the California resident applicant's requirement to first pass the qualifying license examination and for completing Sircon's Apply for a License. If you need additional assistance, please contact the Licensing Hotline at (800) 967-9331.
1. I am a California resident applicant, do I have to pass my license examination before I can submit the Individual License Application?
The California Department of Insurance (CDI) requires California resident applicants to first pass the qualifying license examination prior to submitting their license application.
This requirement affects California residents applying for any license in which an examination is required (i.e., life, accident and health, property, casualty, personal lines, limited lines automobile, and life limited to funeral and burial expenses).
2. I have additional questions about the application process that requires California resident applicants to first pass their license examination. Do you have a Frequently Asked Questions page on CDI's website?
Yes, the New Application Process - First, Pass Your Examination, Frequently Asked Questions is available on CDI's website.
3. How do I access Sircon's Apply for a License Service?
The applicant may log onto Sircon's Apply for a License.
4. What credit cards may I use to pay for the license application and examination fees?
Sircon's Apply for a License accepts all credit cards, debit cards with the VISA or MasterCard logo, and e-checks at the time of their transaction.
5. How soon after submitting the Individual License Application will I receive confirmation that the California Department of Insurance received the application?
An email confirmation from Sircon.com stating the California Department of Insurance received the applicant's license application will be sent to the applicant within minutes of submitting the application.
6. I have additional questions about the application process that requires California resident applicants to first pass their license examination. Do you have a Frequently Asked Questions page on CDI's website?
Yes, the New Application Process - First, Pass Your Examination,
Frequently Asked Questions is available on CDI's website.
7. I answered "yes" to one or more of the background questions on my license application, how do I submit my written statement and court documents?
These documents are required to be sent to CDI before the insurance license can be issued. The Sircon.com application allows an applicant to attach their statement and documents to their license application at the time they submit their application and anytime before the license is issued. In addition, the license applicant can submit their written statement and documents to CDI via email at LicDocuments@insurance.ca.gov. If the written statement and document must be mailed to CDI, please send the documents to one of the following mailing addresses:
For Resident License Applicants:
California Department of Insurance
Attention: Resident Insurance Application
300 Capitol Mall, 16th Floor
Sacramento, CA 95814-4313
For Non-Resident License Applicants:
California Department of Insurance
Attention: Non-resident Insurance Application
300 Capitol Mall, 16th Floor
Sacramento, CA 95814-4313
8. What are my fingerprint requirements if I use Sircon's Apply for a License to submit my application?
California resident and some non-resident applicants are required to submit fingerprint impressions. Please review the following links and information on the required fingerprint procedures.
Fingerprint Requirements for resident applicants: At the time the applicant takes the license examination at the designated examination site, the applicant may have fingerprint impressions made.
Fingerprint Requirements for non-resident applicants: All applicants who submit an individual license application are required to file fingerprint impressions. These fingerprint impressions must be taken by a law enforcement agency (e.g., police department, sheriff's office) on a standard FBI fingerprint card (FD 258). The fingerprint card is available from the law enforcement agency that you contact to do the printing. The fingerprint card along with a check in the amount of $59 made payable to Accurate Biometrics, CDI's authorized fingerprint vendor, must be mailed directly to:
Accurate Biometrics
6080 Center Drive, Suite 600
Los Angeles, CA 90045
