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CA Department of Insurance

PPO Quality Report Card

The quality of our health care is one of the most important, and least understood aspects of health insurance. In the last two decades, insurers, doctors and others have found ways to monitor and assess key indicators of a number of best practices that can help all of us compare the performance of medical care providers and insurers.

California is again pleased to present the nation's first interactive, consumer-friendly PPO Report Card. While California's HMOs have been graded and compared for nine years, the more open structure of PPOs has made PPO quality comparisons more complicated. However, insurers, providers, businesses and regulators have been working with groups like the California Cooperative Health Reporting Initiative and the National Committee for Quality Assurance to solve those problems.

This PPO Report Card will allow consumers to compare PPOs in a number of key areas such as Diabetes Care, Treating Children, Heart Care and others. Each reporting insurer has been given an overall grade, and consumers can find the components of those grades, down to the individual scores for dozens of particular best practices. It also provides results of important consumer satisfaction surveys.

View the 2017 PPO Report Card.

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