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CA Department of Insurance

Market Conduct Division

The Market Conduct Division consists of the Field Claims Bureau and the Field Rating and Underwriting Bureau.

These two bureaus conduct examinations of companies to be sure the companies are in compliance with the California Insurance Code and the California Code of Regulations with respect to rating, underwriting and claim handling practices. Exams can be scheduled based on complaint activity, special requests, or the regular schedule. Exam results are documented in market conduct examination reports.

Last Revised - May 30, 2003
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