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CA Department of Insurance

Contact Us

Hotline Telephone Numbers

Consumer Hotline: 1-800-927-4357 (HELP)

Licensing Hotline: 1-800-967-9331

California Low Cost Automobile Program: 1-800-602-8861

CDI Headquarters Offices

Sacramento Office
300 Capitol Mall, Suite 1700
Sacramento, CA  95814

San Francisco Office
45 Fremont Street, 23rd Floor
San Francisco, CA 94105

Los Angeles Office
300 South Spring Street, South Tower
Los Angeles, CA 90013

Additional Contact Information

Consumer Services Division

If you have questions or want to file a complaint, visit our Getting Help page.

Licensing Hotline

Matters regarding insurance licensing and education should be directed to:

California Department of Insurance
Producer Licensing Bureau
320 Capitol Mall
Sacramento, CA 95814
E-mail Inquiry

Reporting Suspected Fraud

Information concerning suspected insurance fraud should be directed to the addresses below.

California Department of Insurance
Fraud Division
9342 Tech Center Drive, Suite 100
Sacramento, CA 95826

A list of regional offices is available.

Public Records Act Requests

Those requesting information related to the Public Records Act should direct correspondence to the Legal Division.

California Department of Insurance
Legal Division
45 Fremont Street
San Francisco, CA 94105

Email to the Custodian of Public Records

Corporate and Regulatory Affairs

Companies wishing to do business in California and existing companies seeking approval of corporate transactions should direct correspondence to the Corporate & Regulatory Affairs Branch. If you have any questions about our admission process, please contact us by mailing your questions to:

California Department of Insurance
Corporate & Regulatory Affairs Branch
45 Fremont Street, 24th Floor
San Francisco, CA 94105

or by emailing the Corporate and Regulatory Affairs Branch. We recommend you contact the department with any questions prior to submitting your application.

Office of the Ombudsman

The Office of the Ombudsman works closely with every division in the Department to ensure prompt responses and exemplary customer service. Individuals seeking additional information and/or a review of how the Department has handled their concern should contact:

California Department of Insurance
Office of the Ombudsman
300 Capitol Mall, Suite 1600
Sacramento, CA 95814

Consumer Phone: 916-492-3545

E-mail: Office of the Ombudsman


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