How to Use the Online Examination Scheduling Service

The California Department of Insurance (CDI) offers an online examination scheduling service available on the CDI Web site for insurance license applicants.

For instruction on how to use the Online Examination Scheduling Service, please select the application link that was used by the applicant.

FLASH Online Application

Mail-In Application

Mail-In Application

New Applicants*

To use the online examination scheduling service, the applicant must complete the current Individual Application, Form LIC 441-9 and complete Item 27 "Do you wish to schedule your examination online." By answering "yes" to this question and furnishing the CDI with an e-mail address on the application (Item 20), the CDI staff will inform the applicant when the Online Examination Scheduling service is available for the applicant's use. This will allow the applicant to select the location, date, and time that is convenient for them.

Before Using the Online Examination Scheduling Service

Prior to using the Online Examination Scheduling service, applicants should check the CDI's Producer Licensing Bureau's (PLB) Weekly Processing Status Report. The Weekly Processing Status Report Web page provides a license applicant with the cashier date that the PLB is processing applications. This page is updated every Monday (except Holidays).

• If the application has been cashiered on or after the date shown in the "Individual California Resident" column, the CDI staff will soon send the applicant an e-mail notification that the Online Examination Scheduling service is available to the applicant.  

• If the application has a cashier date that is pending processing, please monitor the "Individual California Resident" column of the Weekly Processing Status Report for the cashier date of the application. Soon after the cashier date is shown, the CDI staff will contact the applicant, via e-mail, notifying he or she that they may schedule their examination online.

Schedule Your License Examination

If you met the New Applicant and the Before Using the Online Examination Scheduling service criteria to schedule an examination, please link to the Online Examination Scheduling service to schedule your license examination.

BEWARE!!  Cheating is a crime . . .

Effective January 1, 2006, willfully cheating or subverting a license examination is punishable by a fine not to exceed $10,000 or imprisonment not to exceed one year per Section 1681.5(b) of the California Insurance Code.

Rescheduling Examination Date 

An applicant who fails to appear at the examination site on the scheduled examination date may also use the Online Examination Scheduling service to reschedule an examination. Under these circumstances, an examination fee will be charged.

Failed Examination**

The Online Examination Scheduling service is also available for applicants who failed their licensing examination. The Online Examination Scheduling service is available immediately after the applicant has learned that he or she has failed the examination.

Your Social Security Number and last name are mandatory fields. Your Social Security Number is necessary to access your file within the California Department of Insurance's database. The database is a secure site and all information transferred is encrypted. For further information regarding our privacy policies and personal information, please read our Privacy Policy.

*This service can only be used by applicants who submit the current version of the Individual Application, Form LIC 441-9, that was revised after January 2003.  To use this service, the applicant must provide the CDI with notification that he or she wants to use the Online Examination Scheduling service and clearly types or prints their e-mail address in Item 20 on the application.

** Pursuant to Section 2182 of the California Code of Regulations, an applicant who has twice failed a license qualification examination must wait 30 days from the date of the second failed examination. Further, if an applicant takes the examination after the 30-day waiting period and, again, fails the license qualification examination for a fourth time, the applicant must wait an additional 60 days to take the examination for a fifth time.

FLASH Online Application

New Applicants

After using the FLASH online application service, the applicant may use the Online Examination Scheduling service. Once the online application is completed, the applicant will receive an e-mail from the CDI confirming receipt of the application. This e-mail will also provide a link to the Online Examination Scheduling service for the applicant to schedule a license examination. This service allows the applicant to select an examination date, time, and location that is convenient for them.

Rescheduling Examination Date

An applicant who fails to appear at the examination site on the scheduled examination date may also use the Online Examination Scheduling service to reschedule an examination. Under these circumstances, an examination fee will be charged.

Failed Examination**

The Online Examination Scheduling service is also available for applicants who fail their licensing examination. The Online Examination Scheduling service is available immediately after the applicant has learned that he or she has failed the examination.

Your Social Security Number and last name are mandatory fields. Your Social Security Number is necessary to access your file within the California Department of Insurance's database. The database is a secure site and all information transferred is encrypted. For further information regarding our privacy policies and personal information, please read our Privacy Policy.

** Pursuant to Section 2182 of the California Code of Regulations, an applicant who has twice failed a license qualification examination must wait 30 days from the date of the second failed examination. Further, if an applicant takes the examination after the 30-day waiting period and, again, fails the license qualification examination for a third time, the applicant must wait an additional 60 days to take the examination for a fourth time.

Return to Insurance License Examination Information

Return to Fast Licensing Application Licensing Service is Here (FLASH)

If you have any questions about the license information you retrieved, please see the most commonly asked questions in our License Questions and Answers section.

To obtain insurance licensing information, you may phone the Producer Licensing Bureau at (800) 967-9331 or (916) 322-3555.

To obtain insurance licensing forms by mail, send an e-mail request to: Producer Licensing Bureau.

All filing fees submitted are not refundable, whether or not the application is acted upon or an examination taken.