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CA Department of Insurance

Examination Admittance

The forms of identification that candidate brings with them to the examination sites must meet certain qualifications. The links below describe the proper identification required and what to do if a candidate does not have these forms of identification.

What is Proper Identification?

Examples of Identification Not Accepted

What should I do if the identification I have is questionable?


BEWARE!!  Cheating is a crime . . .
Pursuant to Section 1681.5(b) of the California Insurance Code, willfully cheating or subverting a license examination is punishable by a fine not to exceed $10,000 or imprisonment not to exceed one year.
What is Proper Identification
At both CDI and PSI examination sites, you will be required to present a valid form of government-issued identification with photo and signature. Valid forms of government-issued identifications are listed below. Also listed below are two situations that frequently occur at examinations sites that relate to proper identification. Please read the information below to be informed on what is proper identification and what to do if you have identification that is not listed below.
  • Current California driver's license
  • California Identification Card
  • A current out of state driver's license
  • Passport
  • Passport Card
  • Military Identification
  • Employment Authorization Card
  • Permanent Resident Card
  • Veteran Health Identification Card with photo

Notes:

  1. Identification must be in the same name as submitted on the application.
  2. A candidate will not be admitted to the examination without one of the above types of identification. If you do not have proper identification, please follow the instruction on the following link, What should I do if I have questionable identification?
  3. Candidates may bring in their expired ID along with the paper extension. The names and license numbers must match both the expired ID and the paper extension.

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Examples of Identification Not Accepted

Listed below are two examples of identification scenarios that frequently occur at the license examination sites. Please review this information to see if either of these examples apply to you.

Example 1

A candidate has an expired driver's license: the candidate is required to have both the expired driver's license along with the paper extension. The names and license numbers must match bot the expired license and the paper extension.

Example 2

A candidate is recently married and does not have identification that shows the new married name: the candidate is required to re-schedule the examination, at least two days before the scheduled examination, for a date that allows time for the examinee to have the married name on the proper identification.

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What should I do if I have questionable identification?

If the identification you have is not listed above or you question whether you have proper identification, please fax the identification items to the following fax number and label the fax with the following information:

California Department of Insurance
Examination Section, Forms of Identification
Fax Number: (916) 327-6907

Please note: To ensure that you have proper identification for an examination, it is important that you fax this information to CDI at the number noted above at least seven business days prior to your scheduled examination.


If you have examination scheduling questions, please call PSI at (877) 392-6422 to speak with a Consumer Service Representative Monday through Friday between 4:30 a.m. and 7:00 p.m. and Saturday, between 8:00 a.m. and 2:00 p.m., Pacific Time. For all other license examination concerns, please call the CDI's Examination Section at (916) 492-3570.

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