Southern California evacuees eligible for reimbursement for Canyon fire displacement costs
News: 2017 Press Release
ALE coverage permits residents to maintain their normal standard of living by covering the increased living expenses incurred as a result of a fire or a mandatory evacuation, often with no deductible requirement. The coverage varies by company, so consumers should check with their insurer regarding that coverage limits.
If your property is not safe for occupancy, keep receipts for all expenses associated with your relocation. Residents should review their policies to see if they have coverage for additional living expenses. Insurance agents can help consumers understand coverage limits, the process for obtaining reimbursement, and policy provisions, including deductibles.
Fire victims should call the department's Consumer Hotline at 800-927-4357 (HELP) for questions about their insurance coverage.
- Don't forget copies of insurance policies, important papers and a photo or video inventory of your possessions. An inventory can be completed quickly and easily on your smart phone and safely stored in the Cloud.
- Find quick and easy tips to prepare your home to help keep your home from becoming fuel for a wildfire.
- Additional tips and information for consumers about what to do before, during, and after a wildfire are available from the California Department of Insurance. Download a free home inventory guide from the department website at http://www.insurance.ca.gov, or receive a hardcopy by calling the California Department of Insurance Consumer Hotline at 800-927-HELP (4357).
The California Department of Insurance, established in 1868, is the largest consumer protection agency in California. Insurers collect $289 billion in premiums annually in California. Since 2011 the California Department of Insurance received more than 1,000,000 calls from consumers and helped recover over $394 million in claims and premiums. Please visit the Department of Insurance web site at www.insurance.ca.gov. Non-media inquiries should be directed to the Consumer Hotline at 800.927.HELP or 213.897.8921. Telecommunications Devices for the Deaf (TDD), please dial 800.482.4833.