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A letter to the Department of Insurance

I work with federal, state and county agencies not only across the country, but across the globe. I personally encounter and interact with public servants at every government level every single business day. I have worked in this role for over 20 years and I must tell you that I can count ON ONE HAND the number of times I have received the level of personal service and dedication to helping us solve our customer's issue that you provided yesterday.

Many, many thanks for your kindness and your service! 

Steve E.
Customer Service Leader, Correspondent Network Administration

(e-mail received February 22, 2014)

 

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