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CASE UPDATE: Former Orange County insurance agent allegedly steals over $10,000 from victims

News: 2018 Press Release

For Release: September 4, 2018
Media Calls Only: 916-492-3566
Email Inquiries: cdipress@insurance.ca.gov
CASE UPDATE: Former Orange County insurance agent allegedly steals over $10,000 from victims

Luan Quoc Nguyen, 42, of Irvine, California, pleaded guilty to one felony count of PC section 459-460(a) First Degree Residential Burglary with an enhancement under PC 667.5(c) (21) for Non-Accomplice Present. The enhancement makes the charge a violent felony and a "strike" meaning Nguyen will get six years in state prison if he commits another crime and/or violates his probation.

Nguyen was sentenced to three years formal probation, 90 days in Orange County Jail, and was ordered to pay full restitution to his victims in the amount of $5491.55. In addition, Nguyen was ordered to stay 100 yards away from all victims, their residences, work-places and vehicles.


Original news release below: 

Former Orange County insurance agent allegedly steals over $10,000 from victims

For Release: August 20, 2018 (#093)

SANTA ANA, Calif. — Luan Quoc Nguyen, 42, of Irvine, was arrested on multiple felony counts of grand theft, burglary and identity theft after allegedly using his status as a licensed insurance agent to steal over $10,000 from six victims.

"This agent not only allegedly stole from his clients, he left them needlessly vulnerable by failing to cover their insurance policies," said Insurance Commissioner Dave Jones. "I have zero tolerance for agents who violate their fiduciary responsibility and take advantage of consumers."

Luan Nguyen, a licensed insurance agent at the time, was responsible for applying clients' premium checks to their annuities and life insurance policies. After Nguyen was terminated for improperly handling a customer check, the California Department of Insurance launched an investigation, which revealed Nguyen allegedly failed to remit client checks and altered voided checks from clients to deposit $5,481.55 in stolen funds into his own bank account for personal use.

The department also found evidence that he allegedly committed identity theft against a former roommate. Nguyen used the victim's personal identifying information to submit a bogus annuity application to the insurer, likely in an attempt to earn fraudulent commissions. He also stole a business check from this same victim and wrote a fraudulent check in the amount of $4,800 to cover up another premium theft.

Nguyen was arrested by U.S. Immigration and Customs Enforcement's (ICE) Homeland Security Investigations (HSI) while crossing the U.S.-Mexico border. He was booked into the San Diego Central Jail and then transferred to the Orange County Men's Jail in Santa Ana. Bail is set at $100,000.

This case is being prosecuted by the Orange County District Attorney's office under CDI's Life and Annuity Consumer Protection program (LACPP) which provides grant funds for the prosecution of financial abuse in life insurance and annuity transactions. Nguyen's agent license expired in November 2016.

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The California Department of Insurance, established in 1868, is the largest consumer protection agency in California. Insurers collect $310 billion in premiums annually in California. Since 2011 the California Department of Insurance received more than 1,000,000 calls from consumers and helped recover over $469 million in claims and premiums. Please visit the Department of Insurance website at www.insurance.ca.gov. Non-media inquiries should be directed to the Consumer Hotline at 800.927.4357. Telecommunications Devices for the Deaf (TDD), please dial 800.482.4833.

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