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CA Department of Insurance

Legal Information


Bulletins and Notices

The Department of Insurance periodically issues bulletins, notices and opinions which clarify the department's official interpretation of certain issues or laws. New bulletins, notices and opinions are posted frequently.

Insurance Privacy Information

California Insurance Code Sections 791 - 791.27, the Insurance Information and Privacy Protection Act (IIPPA), provide protections for one's personally identifiable information, which is generally provided to an agent, broker or insurance company in order to apply for insurance or submit a claim.

Precedential Decisions of the Commissioner

Courts are generally expected to be even-handed, and the decisions that a court makes should generally be consistent over time. Therefore, earlier decisions of a court set "precedents" that the court may be expected to follow in future cases. State administrative agencies, including the California Department of Insurance, hold hearings and issue decisions that are somewhat analogous to civil court decisions. However, there are special rules for when administrative decisions can be relied on as precedents.

Proposition 103 Consumer Intervenor Process

Proposition 103 was adopted by California voters on November 8, 1988. This page provides general information about the propostion and the consumer intervenor process.

Auto Body Repairs and Replacement Parts

This page provides consumers with information regarding the repair of your automobile and the replacement parts. If you take your automobile to a repair shop, regulations in California state that replacement parts are only permitted if the insurance company can warrant that the parts are equal in kind, quality, safety, fit and performance. For more information, click on the link to this page to see what you can do.

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