Seniors Information Center
Alerts, Advisories & Press Releases
Before You Buy Insurance
Long Term Care
"After The Fires"
"AFTER THE FIRES"
TIPS TO AVOID BEING VICTIMIZED
- Many insurance policies provide for living expenses in cases of emergency. Your insurance company and agent can help make sure the money arrives promptly. ″
- Don't sign any contracts for repairs or other needs until you have spoken directly to your insurance company representative or agent.″
- Demand to see identification from anyone contacting you regarding your claim.″
- There are two types of insurance adjusters:
- Private insurance adjusters, representing insurance companies such as Farmers, State Farm, or AAA.
- Public adjusters, who represent insurance claimants.″
- Insurance company adjusters are employed by insurance companies. They do not charge a fee.″
- Public adjusters work for and represent insurance claimants. They do charge a fee. Generally, the fee is a percentage of your entire insurance settlement amount.″
- Public adjusters cannot solicit your business:
- while the loss is underway
- between the hours of 6 p.m. and 8 a.m.
- for seven calendar days after the disaster″
- Ask to see the California adjuster's license and note the license number and full name. Do not rely upon a business card.″
- If you are unsure, call the Department of Insurance Help Line AT 1-800-927-HELP.″
- A public adjuster contract can be cancelled by you within 72 hours of signing.″
- It is illegal for a public adjuster to advance money as an inducement to sign a contract. ″
- Public adjusters may not offer referral fees in excess of $100. ″
- Public adjusters may not have an interest in any contractor, demolition company, or any entity making repairs to your property.″
- Public adjusters may not use a badge as identification.″
- Beware of anyone attempting to rush you into signing a contract.″
- Beware of any contractor attempting to have you sign a contract or begin demolition and clean-up.″
- Beware of any attorney urging you to sign any documents.
IF YOU HAVE ANY QUESTIONS OR NEED ASSISTANCE, THE CALIFORNIA DEPARTMENT OF INSURANCE IS HERE TO HELP.
ADDITIONAL CONTACT INFORMATION:
FEDERAL EMERGENCY MANAGEMENT AGENCY: 1-800-621-FEMA (3362) or www.fema.gov
CONTRACTORS STATE LICENSE BOARD:1-800-321-CSLB (2752) or www.cslb.ca.gov
NATIONAL INSURANCE CRIME BUREAU1-888-815-9064 or www.nicb.org