Insurance Commissioner Steve Poizner wants to reassure California consumers that the California Department of Insurance is ready and available to assist firestorm victims with their insurance issues. The Commissioner wants to make sure that the claim process moves as smoothly and as quickly as possible. Our hearts go out to all the victims of these tragic events. The officers at our Consumer Hotline are here to help you. Please call them at 1-800-927-HELP (4357).
We hope you find the following information and links helpful. This site will be updated as more information becomes available.
Post Disaster Insurance Information
Insurance Company Contact Information as of 9/10/2010
Homeowner Bill of Rights for Insurance Emergency
How to File a Complaint or Send an Inquiry to the Department
Flood Insurance Fact Sheet
Important Insurance Tips
Help Combat Insurance Fraud
Useful Links to Other Agencies Providing Assistance to Firestorm Victims
Frequently Asked Questions
2007 Fire Emergency Response
Wildfires: What to do - Before, During, and After