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CA Department of Insurance

Commissioner Jones Announces Arrest Of Insurance Agent For Fraud

News: 2011 Press Release

For Release: February 2, 2011
Media Calls Only: 916-492-3566
Commissioner Jones Announces Arrest Of Insurance Agent For Fraud
Insurance agent surrenders to District Attorney

Insurance Commissioner Dave Jones today announced the surrender of Hanford resident Robert Ramos, 44, to the Kings County District Attorney on a warrant for one felony count of grand theft and three felony counts of forgery. If convicted on all charges, Ramos faces a maximum of six years in state prison.

"This Insurance Agent ran a very sophisticated scheme in an ongoing effort to steal from policyholders and from the company who promoted him," said Commissioner Dave Jones. "Individuals who perpetrate such acts will be prosecuted to the fullest extent of the law."

From 2002 until November 2009, Ramos was employed as a licensed insurance agent for Pacific AG Insurance Services. In 2005 Ramos was promoted to Office Manager of Pacific AG's three office locations in Hanford, Corcoran, and Chowchilla. Ramos was in charge of reconciling and making deposits in company accounts. During 2005, Ramos began to steal cash premium payments from walk in customers in Corcoran who were paying for their personal lines auto and homeowner's insurance. Ramos diverted many of these cash premium payments into his own personal stream of income.

Ramos also diverted commercial premium payments intended for the Pacific AG Trust Account. He also intercepted commission checks and broker fees intended for deposit into the company's Operating Account. Ramos used a variety of fraudulent methods to conceal his theft of cash premium payments. It is alleged that Ramos stole no less than $96,000.00 from Pacific AG clients and Pacific AG over a four-year period until the theft was discovered and he was fired in November of 2009.

In 2010, The Investigation Division, Criminal Operations - Point of Sale Unit (C.O.P.S.) investigated and contacted Ramos regarding the allegations of theft. The matter was then referred to the Kings County District Attorney's Office who is prosecuting the case. Ramos surrendered his insurance license to COPS Investigators when contacted about the theft.

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The California Department of Insurance, established in 1868, is the largest consumer protection agency in California, regulating the $123 billion insurance marketplace. In 2013 the California Department of Insurance received more than 170,000 calls from consumers and helped recover over $63 million in claims and premiums. Please visit the Department of Insurance web site at www.insurance.ca.gov. Non-media inquiries should be directed to the Consumer Hotline at 800.927.HELP or 213.897.8921. Telecommunications Devices for the Deaf (TDD), please dial 800.482.4833.

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