Residential Insurance

State of California Department of Insurance Problems in Obtaining Insurance....................................19 • The California Fair Access to Insurance Requirements (FAIR) Plan • National Flood Insurance Program (NFIP) What are Your Rights?......................................................21 • Cancellations and Non-renewals • Premiums • Refunds Home Protection Contracts............................................ 23 Some Final Tips................................................................24 Glossary of Terms.............................................................26 Notes. ..........................................................................29-31 Talk to Us..........................................................................32 Table of Contents (continued)