Advisory: Insurance commissioner meeting with wildfire victims in Napa and Sonoma
News: 2017 Press Release
NAPA/SONOMA, Calif. — Insurance Commissioner Dave Jones is visiting local assistance centers in Napaand Sonoma to meet with wildfire victims and insurers working to expedite claims. Commissioner Jones declared an emergency situation, which allows insurers to expand their claims adjuster workforce by using out of state claims adjusters in order to respond more quickly to policyholder needs. Jones also obtained agreements from many of the largest insurers to expedite claims and offer flexibility with deadlines and documentation typically required for claim settlement.
WHO: California Insurance Commissioner Dave Jones
WHEN & WHERE: Tuesday, October 17, 2017
5:30 p.m. - Napa Local Assistance Center
2751 Napa Valley Corporate Drive, Building A
Napa, CA 94559
6:30 p.m. – Sonoma Local Assistance Center
The Hanna Boys Center
17000 Arnold Drive
Sonoma CA 95476
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- Policyholders should contact their insurance company and insurance agent to begin the claims process. They may also contact the Department of Insurance Consumer hotline at 800-927-4357 to seek assistance or visit the Departments website for tips and advice.
The California Department of Insurance, established in 1868, is the largest consumer protection agency in California. Insurers collect $289 billion in premiums annually in California. Since 2011 the California Department of Insurance received more than 1,000,000 calls from consumers and helped recover over $394 million in claims and premiums. Please visit the Department of Insurance web site at www.insurance.ca.gov. Non-media inquiries should be directed to the Consumer Hotline at 800.927.HELP or 213.897.8921. Telecommunications Devices for the Deaf (TDD), please dial 800.482.4833.