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CA Department of Insurance

Advisory: Insurance commissioner meeting with wildfire victims in Napa and Sonoma

News: 2017 Press Release

For Release: October 17, 2017
Media Calls Only: 916-492-3566
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Advisory: Insurance commissioner meeting with wildfire victims in Napa and Sonoma
Commissioner took steps to expand insurer claim adjuster capacity and speed claim handling

NAPA/SONOMA, Calif. — Insurance Commissioner Dave Jones is visiting local assistance centers in Napaand Sonoma to meet with wildfire victims and insurers working to expedite claims. Commissioner Jones declared an emergency situation, which allows insurers to expand their claims adjuster workforce by using out of state claims adjusters in order to respond more quickly to policyholder needs. Jones also obtained agreements from many of the largest insurers to expedite claims and offer flexibility with deadlines and documentation typically required for claim settlement.

WHO:                  California Insurance Commissioner Dave Jones

WHEN & WHERE: Tuesday, October 17, 2017
                             5:30 p.m. - Napa Local Assistance Center 
                            2751 Napa Valley Corporate Drive, Building A
                            Napa, CA 94559

                            6:30 p.m. – Sonoma Local Assistance Center
                              The Hanna Boys Center
                              17000 Arnold Drive
                              Sonoma CA 95476             

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Media Notes:


The California Department of Insurance, established in 1868, is the largest consumer protection agency in California. Insurers collect $310 billion in premiums annually in California. Since 2011 the California Department of Insurance received more than 1,000,000 calls from consumers and helped recover over $469 million in claims and premiums. Please visit the Department of Insurance website at Non-media inquiries should be directed to the Consumer Hotline at 800.927.4357. Telecommunications Devices for the Deaf (TDD), please dial 800.482.4833.

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