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Post-Disaster Insurance Information


In response to California's devastating 2009 wildfires Insurance Commissioner Steve Poizner hosted a series of town hall-style Insurance Recovery Forums for survivors throughout the state.

Commissioner Poizner was joined by local, state and federal officials, as well as representatives from the insurance industry who answered specific insurance questions for fire victims. "The last thing fire survivors should have to worry about after losing their homes and belongings is a daunting recovery process," said Commissioner Poizner.  "That's why I have deployed my Department of Insurance consumer information experts to the fire zones - to aid fire survivors during this difficult time."

Key points from the forums were captured and are provided through video in a Question/Answer format. We have these videos available with captions.

Opening Comments:

Getting started:

Rebuilding your home:

Insurance Claims:

Additional Resources:

In addition to these videos, CDI provides additional wildfire insurance information and other related frequently asked questions.