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Fire Emergency Hotlines

Several insurance companies have set up a special toll free telephone number for consumers with questions about their insurance coverage or to file a claim relating to the fires.

Insurance Company

Phone Number

Website

Allstate Insurance Group (Allstate Insurance Company, Encompass Insurance Company)

 (800) 54 Storm
 (800) 547-8676

www.allstate.com

American International Ins. Company of California

 (888) 244-6163

www.aig.com

American Security Insurance Company

 (866) 324-6516 

www.assurant.com 

Amica Mutual Insurance Company

 (888) 660-6422 
 (800) 242-6422 

www.amica.com 

Auto Club of So Ca - AAA

 (800) 672-5246

www.aaa.com

Balboa Insurance Company

 (800) 854-6115

www.balboainsurance.com

Chubb Group of Insurance Companies (Federal Insurance Co., Vigilant Insurance Co., Pacific Indemnity Co., Great Northern Insurance Co., Chubb Custom Insurance Co.

 (800) 252-4670

www.chubb.com

California Capital Insurance Company

 (800) 682-9255

www.ciginsurance.com

California Casualty Ins. Exchange

 (800) 800-9410

www.calcas.com

California Earthquake Authority

 EQ only - call insurer who holds policy

www.earthquakeauthority.com

California Fair Plan

 (800) 339-4099

www.cfpnet.com 

Century National Insurance Company

 (800) 733-1980

www.centurynational.com

CSAA

 (877) 422-2100

www.csaa.com

Farmers Insurance Group (Fire Insurance Exchange,  Mid-Century Insurance Company)

 (800) help point
 (800) 435-7764

www.farmers.com

Fidelity National Insurance Company

 (800) 220-1351

www.fidelityonline.com

Fireman's Fund

 (888) Fire Hat 
 (888) 347-3428

www.firemansfund.com

First American Specialty

 (800) 241-2541

 

Foremost Insurance Company

 (800) 527-3905

www.foremost.com/claims

Hartford Fire & Casualty Group (Hartford Underwriters, Hartford Casualty)

 (800) 243-5860

www.thehartford.com

IDS Property and Casualty Ins. Co.

 (800) 872-5246

 

Kemper Independence Ins. Company

 (888) 252-2799
 (888) 227-5004

www.ekemper.com

Kemper Independence Insurance Company NAIC # 10914 (Unitrin Group is Group # 215)

 (877) 252-7878

 

Liberty Mutual

 (800) 2 Claims
 (800) 225-2467

www.libertymutual.com

Lincoln General Insurance Company

 (866) 262-0232

www.lincolngeneral.com

Merastar Insurance Company

 (800) MERASTER
 (800) 637-2782

www.merastar.com 

Mercury

 (888) 313-6372

www.mercuryinsurance.com

Nationwide Group (AMCO Insurance Company, Allied Property and Casualty Insurance Company)

 (800) 282-9445

www.nationwide.com

Pacific Specialty

 (800) 962-1172

www.pacificspecialty.com

Progressive Insurance Company

 (800) PROGRESSIVE
 (800) 776-4737 

www.progressive.com 

Residence Mutual Insurance Company

 (800) 927-2142

www.residencemutual.com

Safeco Insurance Group (Safeco Insurance Company of America, Safeco Insurance Company of Illinois, First National Insurance Company of America)

 (800) 332-3226

www.safeco.com

State Farm

 (800) SF Claim (800) 732-5246

www.statefarm.com

Travelers

 (800) Claim33 (800) 252-4633

www.travelers.com

Unitrin Auto and Home Insurance Company

 (888) 252-2799 (888) 227-5004 

www.ekemper.com 

Unitrin Auto And Home Insurance Company NAIC # 16063 (Unitrin Group is Group # 215)

 (877) 252-7878

 

USAA

 (800) 531-8222

www.usaa.com

Wawanesa

 (800) 57 Claim (800) 572-5246

www.WawanesaUS.com

Western Mutual Insurance Group

 (800) 927-2142

www.westernmutual.com 

Zurich

 (800) 987-3373

www.zurichna.com
Online claims:
https://webclaims.zurichna.com/mainpage.aspx



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