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CA Department of Insurance

Advisory: Insurance commissioner to tour Santa Rosa wildfire zone and meets with victims

News: 2017 Press Release

For Release: October 14, 2017
Media Calls Only: 916-492-3566
Email Inquiries: cdipress@insurance.ca.gov
Advisory: Insurance commissioner to tour Santa Rosa wildfire zone and meets with victims
Commissioner took steps to expand insurer claim adjuster capacity and speed claim handling
SANTA ROSA, Calif. — Commissioner Jones is visiting the affected area to meet with wildfire victims. Commissioner Jones declared an emergency situation, which allows insurers to expand their claims adjuster workforce by using out of state claims adjusters in order to respond more quickly to policyholder needs. Jones also obtained agreements from many of the largest insurers to expedite claims and offer flexibility with deadlines and documentation typically required for claim settlement.

WHO:  California Insurance Commissioner Dave Jones

WHEN: Saturday, October 14, 2017

10:00 a.m. - Local Assistance Center (427 Mendocino Ave.)

11:00 a.m. - Tour Journey's End Mobile Home Park (3575 Mendocino Ave)

11:30 a.m. - Hilton Hotel (3555 Round Barn Blvd.)

Noon - Tour Housing Subdivision (3712 Skyview Drive)

1:00 p.m. - Tour Evacuation Center (Finley Comm. Ctr. 2060 W. College Ave)

1:45 p.m. - Tour Fairgrounds (1350 Bennett Valley Rd.)

WHERE: Various locations (see above)

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The California Department of Insurance, established in 1868, is the largest consumer protection agency in California. Insurers collect $289 billion in premiums annually in California. Since 2011 the California Department of Insurance received more than 1,000,000 calls from consumers and helped recover over $394 million in claims and premiums. Please visit the Department of Insurance web site at www.insurance.ca.gov. Non-media inquiries should be directed to the Consumer Hotline at 800.927.HELP or 213.897.8921. Telecommunications Devices for the Deaf (TDD), please dial 800.482.4833.

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