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Investigation Division Job Opportunity Information

Special Investigators and Criminal Investigators

Investigators within the Division are comprised of sworn and non-sworn officers who are authorized with powers of arrest, the ability to execute search warrants, issue subpoenas, and effect other California law enforcement and administrative procedures. Special Investigators for the Investigation Division are highly trained non-peace officers whose primary duty is the enforcement of the California Insurance Code and other laws relating to persons and businesses, licensed or unlicensed who are engaged in the business of insurance. Detectives for the Investigation Division are sworn peace offices in the Criminal Operations Point of Sale (COPS) Unit whose primary duty is to conduct criminal investigations of violations of law relating to the sale of insurance and/or insurance products. Both Special Investigators and Detectives are required to complete a Peace Officer Standards and Training (POST) course. The authority of Investigators extends to any place in the State during the course and scope of their employment. They may work alone, with a team, or as a lead investigator assigned to conduct administrative or criminal investigations of persons in the business of insurance including agents, brokers, violators who purport to be agents or brokers, adjusters or Bail Agents. They are expected to interview witnesses and suspects, write detailed investigative reports, liaise with prosecuting agencies, and assist the public.

Possible Assignments

The Investigation Division prioritizes the following violations:

  • Premium Theft
  • Senior Citizen Abuse
  • Deceptive Sales and Marketing Practices

In addition to investigating these and other type of cases, the Division has an important role in assisting and educating consumers about insurance issues through the following programs: the Disaster Assistance Response Team (DART), Public Outreach, Life and Annuity Consumer Protection Program and the Auto Program.

Career Advancement

Non-Sworn

Special Investigator Assistant; Special Investigator; Supervising Special Investigator I; Supervising Special Investigator II; Chief, Investigation Division; Deputy Commissioner.

Sworn

Special Investigator Assistant; Investigator; Supervising Fraud Investigator I; Supervising Fraud Investigator II; Chief, Investigation Division; Deputy Commissioner.

View the current job opportunities available for Special Investigator Assistant classification, Special Investigator classification and Investigator classification (Detective).  Then complete a State Application.

Specialized Training

Investigators are routinely offered classification specific job-required and job-related training to enhance the performance of their duties and/or maintain POST certification.

Important Notes

Sworn Investigators in Los Angeles County and in the Silicon Valley Regional Office receive an additional $200.00 each month for a Geographic/Pay Differential.

If you are not a current or former State Employee, you must first take an examination to obtain list eligibility. For current examination information, please see our List of Open Examinations. For additional information, please see "How to Apply."

Thank you for your employment interest with the California Department of Insurance. If you have questions regarding positions in the Investigation Division, please send us an e-mail message.

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