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AGENTS & BROKERS: Required Content of Brochures

The rental car agent must provide brochures or other written materials to the prospective renter that do all of the following:

  • Summarize the material terms and conditions of coverage offered to renters, including the identity of the insurer.
  • Describe the process for filing a claim, including a toll-free telephone number to report a claim.
  • Disclose any additional information on the price, benefits, exclusions, conditions, or other limitations of those policies that the commissioner may by rule prescribe.
  • Provide the licensee's name, address, telephone number, and license number, as well as the availability of the California Department of Insurance's (CDI) toll-free consumer hotline.
  • Other information may be required by the CDI.

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