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CA Department of Insurance

Required Content of Brochures

Pursuant to section 1758.86(b) of the CIC, the rental car agent must provide brochures or other written materials to the prospective renter that do all of the following:

  • Summarize the material terms and conditions of coverage offered to renters, including the identity of the insurer.
  • Describe the process for filing a claim, including a toll-free telephone number to report a claim.
  • Disclose any additional information on the price, benefits, exclusions, conditions, or other limitations of those policies that the commissioner may by rule prescribe.
  • Provide the licensee's name, address, telephone number, and license number, as well as the availability of the California Department of Insurance's (CDI) toll-free consumer hotline.

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