Life Composite

Return

Welcome to the California Department of Insurance

Consumers Overview / Studies and Reports / Consumer Complaint Study / Life Composite

Consumers Overview

Buying Insurance

Health Related Insurance Information

Licensee Information

Studies and Reports

Consumer Complaint Study Search Market Conduct Examination Reports

Legal Information

Information Guides

Dealing With Catastrophes

Health Issues

Seniors Issues

Market Conduct Exam Reports

Public Programs

Talk to Us

Quick Links

-For Consumers-

Consumers: Life Complaint Composite Page

'07 Rank	Company Name	2007 Mean Policies In-Force	Justified Complaint Ratio			Number of Justified Complaints
'07 Rank	Company Name	2007 Mean Policies In-Force	2007	2006	2005	2007	2006	2005
1	NEW YORK LIFE INS. CO.	505,524	0.0	0.0	0.4	0	0	2
2	METROPOLITAN LIFE INS. CO.	387,687	0.0	0.0	0.2	0	0	1
3	NORTHWESTERN MUTUAL LIFE INS. CO. (THE)	280,544	0.0	0.0	0.0	0	0	0
4	GERBER LIFE INS. CO.	227,078	0.0	0.0	0.0	0	0	0
5	AMERICAN NATIONAL INS. CO.	207,793	0.0	0.5	0.0	0	1	0
6	REASSURE AMERICA LIFE INS. CO.	145,439	0.0	0.0	0.0	0	0	0
7	ALLSTATE LIFE INS. CO.	136,772	0.0	1.5	2.1	0	2	3
8	LINCOLN NATIONAL LIFE INS. CO. (THE)	119,549	0.0	0.0	2.2	0	0	1
9	AMERICAN INCOME LIFE INS. CO.	119,431	0.0	0.9	0.0	0	1	0
10	JOHN HANCOCK LIFE INS. CO.	115,674	0.0	0.8	0.8	0	1	1
11	AXA EQUITABLE LIFE INS. CO.	113,125	0.0	0.8	0.8	0	1	1
12	MASSACHUSETTS MUTUAL LIFE INS. CO.	111,553	0.0	0.0	0.9	0	0	1
13	PRUCO LIFE INS. CO.	100,571	0.0	1.1	0.0	0	1	0
14	ANTHEM BLUE CROSS LIFE AND HEALTH INS. CO.	91,960	0.0	0.0	0.0	0	0	0
15	USAA LIFE INS. CO.	91,143	0.0	0.0	0.0	0	0	0
16	AAA LIFE INS. CO.	86,674	0.0	0.0	0.0	0	0	0
17	NEW YORK LIFE INS. AND ANNUITY CORP.	78,777	0.0	0.0	1.3	0	0	1
18	PRINCIPAL LIFE INS. CO.	63,365	0.0	0.0	0.0	0	0	0
19	PACIFIC LIFE INS. CO.	62,091	0.0	0.0	1.6	0	0	1
20	UNION SECURITY INS. CO.	58,805	0.0	0.0	0.0	0	0	0
21	FIRST PENN-PACIFIC LIFE INS. CO.	54,217	0.0	1.7	0.0	0	1	0
22	PHYSICIANS LIFE INS. CO.	49,274	0.0	0.0	0.0	0	0	0
23	STATE FARM LIFE INS. CO.	565,325	0.2	0.0	0.0	1	0	0
24	PRUDENTIAL INS. CO. OF AMERICA (THE)	464,163	0.4	0.6	0.2	2	3	1
25	TRANSAMERICA OCCIDENTAL LIFE INS. CO.	183,018	0.5	0.0	2.5	1	0	5
26	PRIMERICA LIFE INS. CO.	318,301	0.6	0.6	0.3	2	2	1
27	LINCOLN BENEFIT LIFE CO.	122,131	0.8	0.0	3.0	1	0	3
28	UNITED OF OMAHA LIFE INS. CO.	121,194	0.8	0.8	0.0	1	1	0
29	GENWORTH LIFE AND ANNUITY INS. CO.	200,004	1.0	0.0	0.0	2	0	0
30	PROTECTIVE LIFE INS. CO.	183,367	1.1	0.0	0.0	2	0	0
31	FARMERS NEW WORLD LIFE INS. CO.	399,956	1.3	0.0	0.3	5	0	1
32	GREAT-WEST LIFE & ANNUITY INS. CO.	77,493	1.3	0.0	0.0	1	0	0
33	JACKSON NATIONAL LIFE INS. CO.	71,449	1.4	0.0	1.2	1	0	1
34	RELIASTAR LIFE INS. CO.	69,700	1.4	3.1	0.0	1	2	0
35	AMERICAN GENERAL LIFE AND ACCIDENT INS. CO.	133,451	1.5	2.2	0.0	2	3	0
36	MIDLAND NATIONAL LIFE INS. CO.	65,400	1.5	0.0	0.0	1	0	0
37	GLOBE LIFE AND ACCIDENT INS. CO.	249,815	1.6	0.0	0.7	4	0	2
38	MONUMENTAL LIFE INS. CO.	61,640	1.6	0.0	1.9	1	0	1
39	HARTFORD LIFE AND ANNUITY INS. CO.	61,301	1.6	3.4	5.3	1	2	3
40	COLONIAL LIFE & ACCIDENT INS. CO.	58,766	1.7	3.5	0.0	1	2	0
41	LINCOLN HERITAGE LIFE INS. CO.	52,809	1.9	2.0	0.0	1	1	0
42	PROVIDENT LIFE AND ACCIDENT INS. CO.	50,050	2.0	0.0	0.0	1	0	0
43	RIVERSOURCE LIFE INS. CO.	49,659	2.0	0.0	0.0	1	0	0
44	AMERICAN GENERAL LIFE INS. CO.	346,712	2.3	0.9	1.3	8	3	4
45	WESTERN RESERVE LIFE ASSURANCE CO OF OHIO	137,201	2.9	0.8	0.0	4	1	0
46	CONSECO LIFE INS. CO.	85,826	3.5	2.1	4.0	3	2	4
47	WEST COAST LIFE INS. CO.	107,430	3.7	1.0	2.2	4	1	2
48	OM FINANCIAL LIFE INS. CO.	104,274	3.8	3.0	8.0	4	3	7
49	UNITED INS. CO. OF AMERICA	156,502	4.5	0.6	0.6	7	1	1
50	BANNER LIFE INS. CO.	64,166	6.2	0.0	3.7	4	0	2

Note: Complaint Ratio is based on the number of Justified Complaints to 100,000 mean policies in force.

View in PDF format (Adobe Acrobat Reader is required)

Don't have Acrobat Reader? (click here to download)

Complaint Study Introduction

Automobile Study

Homeowners Study