CONSUMERS: Homeowners Complaint Composite Page 50 LARGE HOMEOWNERS INSURERS LICENSED TO CONDUCT BUSINESS IN CALIFORNIA - RATIO FOR COMPLAINT YEARS 2009, 2010, 2011
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| 1 |
UNITED SERV AUTOMOBILE ASSN |
224,505 |
0.0 |
2.7 |
1.8 |
0 |
6 |
4 |
| 2 |
PACIFIC SPECIALTY INS CO |
125,184 |
0.0 |
2.6 |
0.0 |
0 |
3 |
0 |
| 3 |
FIRST AMER SPECILATY INS CO |
79,378 |
0.0 |
1.2 |
0.0 |
0 |
1 |
0 |
| 4 |
SAFECO INS CO OF IL |
73,707 |
0.0 |
1.4 |
1.5 |
0 |
1 |
1 |
| 5 |
RESIDENCE MUT INS CO |
69,203 |
0.0 |
0.0 |
3.1 |
0 |
0 |
2 |
| 6 |
KEMPER INDEPENDENCE INS CO |
59,111 |
0.0 |
3.3 |
0.0 |
0 |
2 |
0 |
| 7 |
NEIGHBORHOOD SPIRIT PROP & CAS CO |
41,101 |
0.0 |
2.3 |
4.4 |
0 |
1 |
2 |
| 8 |
CIVIL SERV EMPLOYEES INS CO |
29,141 |
0.0 |
6.3 |
0.0 |
0 |
2 |
0 |
| 9 |
AMERICAN FAMILY HOME INS CO |
27,385 |
0.0 |
8.4 |
4.6 |
0 |
2 |
1 |
| 10 |
USAA GEN IND CO |
27,114 |
0.0 |
0.0 |
0.0 |
0 |
0 |
0 |
| 11 |
GARRISON PROP & CAS INS CO |
25,935 |
0.0 |
0.0 |
0.0 |
0 |
0 |
0 |
| 12 |
AMICA MUT INS CO |
23,947 |
0.0 |
0.0 |
0.0 |
0 |
0 |
0 |
| 13 |
USAA CAS INS CO |
182,463 |
0.5 |
2.2 |
0.6 |
1 |
4 |
1 |
| 14 |
INTERINS EXCH OF THE AUTOMOBILE CLUB |
523,125 |
0.6 |
1.6 |
0.8 |
3 |
8 |
4 |
| 15 |
ALLIED PROP & CAS INS CO |
124,420 |
0.8 |
3.7 |
1.4 |
1 |
5 |
2 |
| 16 |
FARMERS INS EXCH |
98,002 |
1.0 |
5.6 |
6.6 |
1 |
6 |
7 |
| 17 |
CENTURY NATL INS CO |
83,141 |
1.2 |
0.0 |
1.0 |
1 |
0 |
1 |
| 18 |
SAFECO INS CO OF AMER |
238,818 |
1.3 |
0.9 |
1.5 |
3 |
2 |
3 |
| 19 |
STATE FARM GEN INS CO |
1,905,183 |
1.7 |
1.4 |
0.5 |
33 |
27 |
10 |
| 20 |
TRAVELERS PROP CAS INS CO |
112,074 |
1.8 |
4.2 |
1.6 |
2 |
5 |
2 |
| 21 |
FOREMOST INS CO GRAND RAPIDS MI |
162,600 |
1.8 |
1.3 |
1.4 |
3 |
2 |
2 |
| 22 |
MID CENTURY INS CO |
563,908 |
2.0 |
4.8 |
5.4 |
11 |
24 |
23 |
| 23 |
IDS PROP CAS INS CO |
50,678 |
2.0 |
4.7 |
0.0 |
1 |
2 |
0 |
| 24 |
CALIFORNIA CAS IND EXCH |
47,859 |
2.1 |
4.2 |
0.0 |
1 |
2 |
0 |
| 25 |
NEWPORT INS CO |
45,885 |
2.2 |
16.2 |
5.1 |
1 |
7 |
2 |
| 26 |
UNIVERSAL N AMER INS CO |
45,698 |
2.2 |
0.0 |
0.0 |
1 |
0 |
0 |
| 27 |
HARTFORD CAS INS CO |
44,788 |
2.2 |
0.0 |
1.8 |
1 |
0 |
1 |
| 28 |
FIRE INS EXCH |
931,814 |
2.3 |
2.6 |
2.3 |
21 |
25 |
23 |
| 29 |
AMERICAN BANKERS INS CO OF FL |
42,960 |
2.3 |
10.0 |
0.0 |
1 |
4 |
0 |
| 30 |
CSE SAFEGUARD INS CO |
36,852 |
2.7 |
3.4 |
4.7 |
1 |
1 |
1 |
| 31 |
AAA NORTHERN CA NV & UT INS EXCH |
528,353 |
2.8 |
1.4 |
2.1 |
15 |
7 |
10 |
| 32 |
MERCURY CAS CO |
351,421 |
2.8 |
0.9 |
0.0 |
10 |
3 |
0 |
| 33 |
WAWANESA GEN INS CO |
33,351 |
3.0 |
3.2 |
0.0 |
1 |
1 |
0 |
| 34 |
ALLSTATE INS CO |
857,135 |
3.0 |
3.5 |
2.9 |
26 |
31 |
27 |
| 35 |
FIRST NATL INS CO OF AMER |
97,520 |
3.1 |
2.3 |
4.0 |
3 |
2 |
3 |
| 36 |
ENCOMPASS INS CO |
30,312 |
3.3 |
6.6 |
0.0 |
1 |
2 |
0 |
| 37 |
AMERICAN MODERN HOME INS CO |
113,626 |
3.5 |
4.5 |
0.0 |
4 |
5 |
0 |
| 38 |
AMCO INS CO |
301,899 |
3.6 |
1.0 |
1.4 |
11 |
3 |
4 |
| 39 |
CALIFORNIA CAPITAL INS CO |
86,911 |
4.6 |
1.2 |
1.3 |
4 |
1 |
1 |
| 40 |
LIBERTY MUT FIRE INS CO |
204,487 |
4.9 |
5.2 |
2.2 |
10 |
10 |
4 |
| 41 |
AMERICAN RELIABLE INS CO |
60,847 |
4.9 |
3.5 |
3.8 |
3 |
2 |
2 |
| 42 |
FIDELITY NATL INS CO |
35,844 |
5.6 |
5.2 |
4.6 |
2 |
2 |
2 |
| 43 |
MERITPLAN INS CO |
22,624 |
8.8 |
10.2 |
2.7 |
2 |
3 |
1 |
| 44 |
FEDERAL INS CO |
22,333 |
9.0 |
14.9 |
10.5 |
2 |
3 |
2 |
| 45 |
TOWER INS CO OF NY |
64,540 |
9.3 |
6.7 |
18.4 |
6 |
4 |
6 |
| 46 |
TRAVELERS COMMERCIAL INS CO |
185,704 |
10.2 |
4.5 |
4.7 |
19 |
7 |
5 |
| 47 |
NATIONWIDE INS CO OF AMER |
37,005 |
10.8 |
2.8 |
12.5 |
4 |
1 |
4 |
| 48 |
FIREMANS FUND INS CO |
42,977 |
11.6 |
6.1 |
2.0 |
5 |
3 |
1 |
| 49 |
HARTFORD UNDERWRITERS INS CO |
80,911 |
12.4 |
7.2 |
2.4 |
10 |
6 |
2 |
| 50 |
HOMESITE INS CO OF CA |
35,988 |
16.7 |
21.3 |
39.5 |
6 |
7 |
14 |
Note: Complaint Ratio is based on the number of Justified Complaints to 100,000 Earned Exposures. Exposures include renters, mobile homes, and condos.
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