Senate Bill 367 (2005) was enacted to enhance the protections for consumers and health care providers by establishing an easy and effective mechanism to resolve claim disputes pertaining to health insurers regulated by the California Department of Insurance.  The following links are designed to provide information and assistance:

General Information

• Health Insurance Information Guides
• List of Insurers Providing Health Insurance Coverage

Health Care Provider Complaints

• File a Complaint - Health Care Provider Request for Assistance (HPRFA)

Consumer Inquiries and Assistance

• File a Complaint - Request for Assistance (RFA)
• Call the Consumer Hotline at 800-927-HELP  (800-482-4833 TDD) to ask a general health insurance question, or
• Contact Us On-line