Employer Resource and Information Sheet
(includes information collected and provided by the California Department of Industrial Relations)

California Department of Insurance

• Agent and Broker licensing and disciplinary record 
• Insurance Company telephone numbers, addresses, complaint history, financial information 
• Company Financial Reports Select "Property and Causality".
• Request for Assistance - for rating, premium or audit complaints The Department of Insurance Consumer Hotline may be reached by telephone at (800)927-HELP(4357).

• A.M. Best (fee for service): (908) 439-2200
• Standard & Poors: New York: (212)438-2000.   San Francisco From 2:00 p.m. to 5:00 p.m. Pacific Time: (415) 765-5000
• Fitch, IBCA, Duff & Phelps
• Moody's (212) 553-0377
• TheStreet.com Ratings (561) 354-4400

Workers' Compensation Insurance Rating Bureau (WCIRB) 

Questions or Complaints about Experience Modifications or Classification Disputes. The WCIRB is an insurer association that tabulates workers' compensation industry experience for use in proposing advisory pure premium rates. The WCIRB also develops the standard classification system and manages the experience rating plan which calculates the experience modification for employers that are eligible for ex-mods. Employers with questions or complaints about either their experience modification or classification assignment, may visit the Workers' Compensation Insurance Rating Bureau website and select the "Employers" tab, or the "Answer Center" tab. Also, a policyholder ombudsman is available to assist employers with experience rating and classification questions or problems. The WCIRB may be contacted by telephone at (415)777-0777.

Workers' Compensation Appeals Employers who have filed complaints with their insurer or with the WCIRB over an issue related to the determination of rates, the experience modification, or the classification assignment, and are aggrieved by the response and continue to dispute it in good faith, or where the dispute involves the interpretation of the applicable regulations or the application of filed rates to their policy, those employers may file an appeal with the Administrative Hearing Bureau at the Department of Insurance. The procedural regulations are contained in Title 10, California Code of Regulations, §2509.40.

• California Department of Industrial Relations (DIR)
  • 2000-2001 Biennial Report

Division of Workers Compensation (DWC)

• Division of Workers Compensation Homepage
• Employer Information
• Workers' Compensation System
• Announcement for Employers, Physicians and Insurers Concerning First Aid Treatment for WC Injuries
• Information & Assistance
• Workers' Compensation Frequently Asked Questions
• Division of Labor Standards Enforcement (DLSE)
• Required Posters and Notices
• Injury and Illness Prevention Program
• CA Wage and Hour Requirements
  • Industrial Welfare Commission Wage Orders
  • Independent Contractors
  • Wages, Commissions and Bonuses
  • Before the First Employee Starts Work - A CA Employer ID No., Workers' Compensation Insurance Coverage, and Required Registration, Certification or Licensing for Certain Industries
  • Minimum Wage, Employment or Minors, Tips, Uniforms and Tools
  • Meals and Lodging
  • Pay Days
  • Recordkeeping
  • Rest Periods and Break Time to Express Breast Milk
  • Meal Periods
  • Payroll Deductions and Offsets Against Wages
  • Access to Personnel Records
  • Benefits (Vacation, Sick, WC Insurance, Holidays, Medical & or Life Insurance, Pension Plans, Severence Pay)
  • Workday and Workweek and Alternative Schedules
  • Call Back and Stand By Time
  • Termination of Employment
  • Filing an Individual Wage Claim or General Claim - Filing a Claim, What is the Time Period for Filing a Claim, Where Do I File, For Quick Claim Processing and What Happens Next
  • Final Pay, Severence Pay and Unemployment Insurance
  • Division of Labor Standards Enforcement
    • Workplace Postings
    • Discrimination/Retaliation Information

Division of Occupation Safety and Health (DOSH)

• Cal/OSHA Consultation
• On-site Cal/OSHA Consultation at Your Workplace
• Workplace Injury & Illness Prevention MODEL Program for Non-high Hazard Employers
• Injury and Illness Prevention Program
• DOSH - CA Posting Requirements
• DOSH Area Offices
• DOSH Publications

Young Worker Health & Safety

• DIR Young Workers Web Site
• Facts for Employers Safer Jobs for Teens
• The California Poster Contest - May is Safe Jobs for Youth Month for Young Workers' Health and Safety
• Young Workers' Health and Safety, Know your Rights
• Safe Jobs for Youths (different industries)
• The California Partnership for Young Worker Health and Safety  

Apprenticeship Standards

• Orientation to Apprenticeship, A Guide for Educators
• Orientation to Apprenticeship, Resource Guide
• Frequently Asked Questions - New Apprenticeship Regulations
• Additional information about apprenticeship web sites:
  • About.com U.S. Government Info
  • ACT.Inc. Apprenticeship Information
  • Employment & Training Administration - Office of Apprenticeship
  • ERIC Clearinghouse on Adult, Career and Vocational Education

Commission on Health and Safety and Workers' Compensation (CHSWC)

• Commission on Health and Safety and Workers' Compensation Homepage 
• About CHSWC   
• CHSWC Commission Members
• CHSWC Projects

Other Important Employer Services/Resources

• Labor and Workforce Development Agency
• Governors Advocate for Small Business
• CalGOLD - provides detailed information on the business permit, license and registration requirements from all levels of government. The information identified is specific to the type of business and its location in California.
• EDD - Unemployment Insurance
• Department of Fair Employment and Housing (DFEH) , Discrimination Workplace Postings
• Department of Rehabilitation (DOR) , Workplace Solutions, "What's in it for your Business?"   
• Board of Equalization (BOE) , Sales and Use Tax Programs
• Governor's Office of Economic Development
• California Chamber of Commerce
• The Source for Business Compliance 
• The FirstStep Employment Law Advisor -a new e-tool available that helps employers determine which laws administered by the Department of Labor apply to their business or organization.

Note: Some of the above links are in pdf format.  You will need the Acrobat Reader to view the PDF file. To download a free copy of Acrobat Reader, go to our Free Document Readers page.

Back to Menu