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CA Department of Insurance
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Consumers: Overview

The Consumers' Overview section is designed to provide useful information to the public. This section includes resources to assist in making informed decisions regarding insurance related issues and directions for completing "Request for Assistance" and/or general inquiry forms.

Buying Insurance

Designed to provide useful tools to aid the consumer in making informed decisions when shopping for insurance, the "Buying Insurance" links can be valuable sources of information to California consumers.

Health Related Insurance Information

The "Health Related Insurance Information" section can be a valuable resource for various public entities (such as, California consumers, health care providers, etc.) as it was designed to provide information on health related issues.

Licensee Information

Designed to provide information on insurance companies, agents, brokers, and other licensees, the "Licensee Information" section can provide useful tools to aid the consumer in making informed decisions when shopping for insurance.

Studies and Reports

The "Studies and Reports" section can be a valuable resource for various public entities as it was designed to provide statistical information on insurance related issues (such as, insurance premiums, complaint data, insurer examination results, etc.).

Legal Information

The "Legal Information" section can be a valuable resource for various public entities as it was designed to provide links to insurance related regulations, other applicable insurance laws, and a source for information on the Department's enforcement actions.

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Consumer Inquiries
and Assistance

To ask the Department a question.

To file a complaint with the Department


Consumer Communications Bureau

Phone
800-927-HELP (4357) or 213-897-8921

800-482-4833
(TDD - Telecommunication Devices for the Deaf)

Telephone Lines are open from 8:00 a.m. to 5:00 p.m. Monday through Friday, except state holidays.

 

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